Privacy Policy

  1. Your Information

1.1 www.tearoselondon.com (Tea Rose London) is committed to maintaining your privacy. We will never disclose your information to third parties except where it is necessary to do so to maintain our service to you e.g. by providing your address to our delivery service. 

1.2 We may make changes to our privacy policy at any time, so please check our website privacy policy page regularly for full details of any updates. 

  1. Your Consent

2.1 Tea Rose London will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. Tea Rose London cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to from the Tea Rose London website including Instagram, Facebook, Twitter, Pinterest and payment websites such as Paypal.

2.2 You may consent to joining our mailing list which provides you email updates and marketing offers from time to time. You can opt out from this at any time by sending us an email at tearoselondon@gmail.com requesting to unsubscribe from our mailing list.

2.3 We request your consent to use cookies when you visit our website. Our homepage displays a pop up banner with more details of the cookies used on our website e.g. Blogger and Google cookies. The information collected by cookies on our website is explained in section 6. 

  1. Data Protection

3.1 www.tearoselondon.com is the data controller for the purposes of the General Data Protection Regulation Act 2018 (GDPR). You may contact us on the address at 3.7 below.

3.2 Tea Rose London collects information from Google Analytics by using Shopify as our e-commerce website platform. Google Analytics collects information such as number of visits to our website and regional location of those visits. The purpose of collecting this data is to understand how visitors are engaging with our website and to understand which regions our customers are shopping from. The information collected from Google Analytics is for the purpose of Tea Rose London and will not be sold to any third party without your permission.

3.3 Tea Rose London only uses your personal information including customer name, address and contact details in order to share these details with our courier service to deliver your goods to you. This is in order to maintain our service to you.

3.4 In order for Tea Rose London to collaborate with specific bloggers and influencers, we may request some of your personal details such as an email address, phone number to contact you or a postal address to send you Tea Rose products. This information will remain secure in our database and not be shared with any third party without your permission. 

3.5 You have the right to access the information which Tea Rose London holds about you. You may make an access request for free, but depending on the information that you request we may impose a charge to recover our reasonable costs in providing you with this information. We will notify you of any such charge upon receiving your request, and confirm whether you wish to proceed. We will respond to your request within 1 month.

3.6 To ensure all your information is secure we have put in place electronic and managerial procedures to safeguard and secure the information we collect. 

 3.7 Contact us via email at: tearoselondon@gmail.com if you have any concerns regarding your data protection. 

 4. Payment Provider 

4.1 Tea Rose London website uses the payment services provided by Shopify including Visa, MasterCard, American Express, Paypal, Apple Pay, Google Pay and Shopify Pay.

4.2 By purchasing products on the Tea Rose London website, you are agreeing to use the services and Terms and Conditions provided by Shopify. You are also agreeing that Shopify can use such data in accordance with their privacy policies.

4.3 Below is a link to Shopify’s privacy policy for full details:

https://www.shopify.com/legal/privacy

4.4 For full Shopify Terms and Conditions see the link below:

https://www.shopify.com/legal/terms

5. Cookies

5.1 By using the Tea Rose London Website, you are providing your implied consent to our use of cookies.

5.2 You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. 

5.3 Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. Some browsers limit or delete cookies, so you may want to review your cookie settings and ads settings. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust.

5.4 A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role, without them using the web would be a much more frustrating experience.

5.5 We use different types of cookies on our website. Some or all of the cookies identified below may be stored in your browser. You can view and manage cookies in your browser (though browsers for mobile devices may not offer this visibility).

5.51 Preferences
These cookies allow our website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in. For instance, by remembering your region. 

5.52 Security
We use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.

5.53 Processes
Process cookies help make the website work and deliver services that the website visitor expects, like navigating around web pages or accessing secure areas of the website. Without these cookies, the website cannot function properly.

5.54 Advertising
We use cookies to make advertising more engaging to users and more valuable to publishers and advertisers. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on campaign performance; and to avoid showing ads the user has already seen.

5.55 Session State
Websites often collect information about how users interact with a website. This may include the pages users visit most often and whether users get error messages from certain pages. We use these so-called ‘session state cookies’ to help us improve our services, in order to improve our users’ browsing experience. Blocking or deleting these cookies will not render the website unusable. These cookies may also be used to anonymously measure the effectiveness of PPC (pay per click) and affiliate advertising.

5.56 Analytics
Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie.

In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads we show.